At BBM Eyewear, we do our best to ensure that your lenses and frames are produced promptly and made to match your vision care needs.
No matter how many pairs of glasses you purchase from us, shipping is on us.
We will accept returns
without question within 30 days.
Shipping and Returns
We provide free shipping and a 30-day, no-questions-asked return policy for all of our eyewear. Additionally, we have a one-year, no-scratch guarantee for our lenses, and we’ll replace your scratched lenses for free within that timeline. That's right. Free shipping, 30-day no-questions-asked return policy, and a one-year no-scratch lens guarantee free within one year of purchase.
When will I get my order?
The processing time depends on several things: the type of order, whether your order is complete, and when you place it. We’ll give you an estimate of your order’s turnaround time right after you submit.
How do I set up a return?
Give us a call at 213-386-6177, Monday–Friday, 10 am–7:30 pm PST, or email us at firstname.lastname@example.org so we can get started on the return or exchange process.